Modern revenue administration should serve the taxpayer as a partner by helping him fulfill his tax obligations towards the state budget. Therefore, a system has been created that will allow taxpayers to receive information by telephone..

Another task is to prepare information materials on subjects that arouse particular interest among taxpayers. The materials are to be handed over by the National Revenue Administration Information Center to the taxpayers and also published on the website.

National tax and customs information may be reached from any place in Poland through telephone numbers: 801 055 055 (landline calls), 22 330 03 30 (mobile phone calls) and +48 22 330 03 30  (calls from abroad). The fees for calls are charged according to the fees specified in the contracts with operators.